3LN
Co., Ltd. recognizes the importance of the protection of your personal data.
This Policy outlines our practices regarding the collection, use or disclosure
of personal data, including your rights in accordance with Thailand’s Personal
Data Protection Act of B.E. 2562.
Collection of
Personal Data
We
will collect your personal data that we receive directly from you as follows:
your account registration
telephone
email address
Line ID
Facebook Login
Google Login
Types of Data
Collected
·Personal data such as name, surname, age,
date of birth, nationality, identification card, passport, etc.
·Contact information such as address, telephone
number, e-mail address, Line ID, etc.
·Account details such as username, password,
transactions history, etc.
·Proof of identity such as copy of
identification card, copy of passport, etc.
·Transaction and Financial
information
such as purchase history, credit card details, bank account, etc.
·Technical data such as IP address, Cookie
ID, Activity Log, etc.
·Other such as photo, video, and
other information that is considered personal data under the Personal Data
Protection Laws.
Children
If
you are under the age of 20 or having legal restrictions, we may collect, use
or disclose your personal data by asking your parent or guardian to be aware
and provide prior consent to us, or as allowed by
applicable laws. If we become aware that we have collected such personal data
from children without verification of parental consent, we will remove such
information from our servers.
Storage of Data
We
store your personal data as hard copy and soft copy by using the following
systems:
Our server in Thailand
Third-party server service
providers in Thailand
Third-party server service
providers outside Thailand
Use of Data
We
use the collected data for various purposes:
To create and manage accounts
To provide and deliver products
or services
To improve products, services or
user experiences
To share and manage information
within organization
To conduct marketing activities
and promotions
To provide after-sales services
To gather user’s feedback
To process payments of products
or services
To comply with our Terms and
Conditions
Disclosure of
Personal Data
We
may disclose your personal data to the following parties in certain
circumstances:
·OrganizationWemay
share
your personal
data within our organization to provide and develop our products or services.
We may combine information internally across the different products or services
covered by this Policy to help us be more relevant and useful to you and
others.
·Service ProvidersWe may use service providers to
help us provide our services such as payments, marketing and development of
products or services. Please note that service providers have their own privacy
policy.
Data Retention
We
will retain your personal data for as long as you are a
customer,
or under
relationship with us, or for as long as necessary in connection with the
purposes set out in this Policy, unless law requires or permits a longer
retention period. We will erase, destroy or anonymize your personal data when
it is no longer necessary or when the period lapses.
Your Rights
Subject
to the Personal Data Protection Laws thereof, you may exercise any of the following
rights:
·Withdrawal of consent: If you have given consent
to us to collect, use or disclose your personal data whether before or after
the effective date of the Personal Data Protection Laws, you have the right to
withdraw such consent at any time throughout the period your personal data
available to us, unless it is restricted by laws or you are still under
beneficial contract with us.
·Data access: You have the right to
access your personal data that is under our responsibility; to request us to
make a copy of such data for you; and to request us to reveal as to
how we have obtained your personal data.
·Data portability: You have the right to obtain
your personal data if we organize such personal data in automatic
machine-readable or usable format and can be processed or disclosed by
automatic means; to request us to send or transfer the personal data in such
format directly to other data controllers if doable by automatic means; and to
request to obtain the personal data in such format sent or transferred by us
directly to other data controller unless not technically feasible.
·Objection: You have the right to
object to some use of your personal data at any time.However, you may not file some
objections and/or may be charged for some filing if your request is as any of
the following:
-It contradicts with the rights described in the Personal Data
Protection Act.
-It contradicts with the law or court order.
-It affects another person’s rights and freedom.
-It is fraudulent, excessive or unreasonable.
-It affects the investigation process, the legal procedure or
the court deliberation.
·Data erasure or destruction: You have the right to
request us to erase, destroy or anonymize your personal data if you believe
that the collection, use or disclosure of your personal data is against
relevant laws; or retention of the data by us is no longer necessary in
connection with related purposes under this Policy; or when you have requested
to withdraw your consent; or when you have file an objection
as earlier described.
·Suspension: You have the right to
request us to suspend processing your personal data during the period where we
examine your rectification or objection request; or when it is no longer
necessary and we must erase or destroy your personal data pursuant to relevant
laws but you instead request us to suspend the processing.
·Rectification: You have the right to
rectify your personal data to be updated, complete and not misleading.
·Complaint lodging: You have the right to
complain to competent authorities pursuant to relevant laws if you believe that
the collection, use or disclosure of your personal data is violating or not in
compliance with relevant laws.
You
can exercise these rights by contacting our Data Protection Officer as
mentioned below. We will notify the result of your request within 30 days upon
receipt of such request. If we deny the request, we will inform you of the
reason via the email address, telephone or registered mail, whichever is
most applicable.
Advertising and
Marketing
We
may send certain information or newsletter for the purpose of utilizing your
preference via your email, Line ID, SMS or telephone call. If you no longer want to
receive the communications from us, you can click the "unsubscribe"
link in the email or contact our Marketing Department.
Data Security
We endeavor
to protect your personal data by establishing security measures in accordance
with the principles of confidentiality, integrity, and availability to prevent
loss, unauthorized or unlawful access, destruction, use, alteration, or
disclosure.Our
procedures
include administrative safeguard, technical safeguard, physical safeguard and
access controls.
Data Breach
Notification
We
will notify the Office of the Personal Data Protection Committee without delay
and, where feasible, within 72 hours after having become aware of it. If the
personal data breach is likely to affect your rights and freedom, we will also
notify you of such personal data breach and the remedial measures without delay
through our website, SMS, email address, telephone or registered mail (if
applicable).
Changes to this Policy
We
may change this Policy from time to time. You will know of the changes via our
website.
This
Policy was last updated and effective on 31st May 2022.
Links to Other
Sites
The
purpose of this Policy is to offer products or services and use of our website.
Any websites from other domains found on our site are subject to their respective
personal data protection policies which are not related to us.
Contact Information
If
you have any questions about this Policy or would like to exercise your rights,
you can contact us by using the following details: